Privacy Policy

1. Introduction

Zeraviard ("we", "us", or "our") provides AI-powered data analysis and decision-optimisation tools for investors and small businesses. We are committed to protecting the privacy and security of personal information that we collect, process, and store. This Policy applies to all visitors, users, and others who access our website and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not access or use our Services.

2. Information We Collect

We may collect the following categories of information:

Information you provide directly: This may include your name, email address, company name, billing details, and any data, files, or documents you upload or input into our Services for analysis.

Information collected automatically: When you access our Services, we may automatically collect certain technical data, including your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and timestamps, typically through cookies, log files, and similar tracking technologies.

Information from third parties: We may receive information about you from third-party services you choose to connect with our Services, such as payment processors or analytics providers, subject to their own privacy policies.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

— Providing, operating, maintaining, and improving our Services, including generating analyses and reports;
— Processing transactions and managing billing;
— Communicating with you about updates, security alerts, and support messages;
— Monitoring usage patterns and performing internal analytics to enhance functionality and user experience;
— Detecting, investigating, and preventing fraudulent, unauthorised, or illegal activity;
— Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving our Services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and personalise our Services, remember your preferences, and analyse traffic patterns. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Services may not function properly.

6. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

Service providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as hosting, payment processing, and analytics, under appropriate confidentiality obligations.

Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Legal requirements: Where required to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Zeraviard, our users, or others.

With your consent: In any other circumstances where we have your explicit consent to share your information.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the length of time an account remains active, our legal obligations, and applicable statutes of limitations.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those of your jurisdiction. Where such transfers occur, we take steps to ensure appropriate safeguards are in place as required by applicable law.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to: access the personal information we hold about you; request correction of inaccurate or incomplete data; request deletion of your data; object to or restrict certain processing activities; request a portable copy of your data; and lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Zeraviard. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policy of every site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised Policy on this page and update the "Last updated" date accordingly. We encourage you to review this Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.